Basic step if you have problem with P1 WIMAX connection

June 23, 2009 – 9:50 am

Here some basic step before you call P1 Wimax customer service..I’m very sure that they will ask you to do  step below..

--> Open your command open the Command Prompt for Windows XP.
    For Windows Vista, you need to run Command Prompt as Administrator.
--> Type ipconfig /release
--> Type ipconfig /renew
--> Kindly do a disk cleanup, delete browsing history
--> unplug and plug back the cable .
--> off and on Back the modem
--> Turn off Anti-Virus, Windows Firewall and any P2P applications.
--> Restart the PC/ Laptop.

And last step is :
Kindly visit http://speed.p1.com.my/ and provide us 3 copy of the
speedtest screen capture to careline@p1.com.my

Prepare step above first then if the solution above cannot solve the problem…then call customer service.. :)

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  1. 3 Responses to “Basic step if you have problem with P1 WIMAX connection”

  2. too lazy to google, but how do i release and renew IP for mac /?

    fadzlis last blog post..off camera lighting – 2nd attempt

    Reply

    By fadzli on Jun 23, 2009

  3. http://support.apple.com/kb/TS1920

    anilezfas last blog post..Would my life suck without you?

    Reply

    By anilezfa on Jun 24, 2009

  4. if line and service poor then cant connect la…
    what u do also waste time,
    customer service also useless,
    only ask you to do lousy and stupid useless step…
    the best solution is terminate the service and switch back to streamyx

    Reply

    By peter on Oct 11, 2009

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